product HMMBiz PRODUCTS

AI-Powered Software Products
Built for Modern Businesses

Purpose-built AI tools for ambitious business teams.

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3 Products · Built In-House

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Powered by Latest OpenAI Model

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India · USA · UK · AU · UAE

WHAT WE BUILD

Our Product Suite

HMMBiz currently offers three flagship products — each solving a distinct operational challenge for growing teams. Every product is built in-house, powered by AI, and engineered to reduce the manual work that slows your business down.

AiroDesk

AI Help Desk

87% auto-routed

Pulseboard

Uptime Monitor

99.9% avg uptime

Chato

AI Chatbot

live in <2 min
1

Help Desk Platform

AiroDesk — AI-Powered Help Desk Platform

AiroDesk is a full-stack customer support platform built for teams handling high ticket volumes across multiple channels. Powered by the latest GPT Model, it automates routing, triage, and reply suggestions — so your agents focus on resolution, not repetitive admin.

Key Capabilities

  • AI ticket routing powered by the latest GPT Model
  • Omnichannel inbox — email and WhatsApp in one place
  • Smart SLA timers with colour-coded alerts and auto-escalation
  • AI suggested replies based on ticket history and knowledge base
  • Real-time customer sentiment detection (Positive, Neutral, Frustrated, Angry)
Explore AiroDesk Get a Free Demo
AiroDesk Dashboard
2

Uptime Monitoring

Pulseboard — Uptime Monitoring Platform

Pulseboard watches your websites and APIs around the clock - so your team always knows before your users do. Fully self-hostable, free of vendor lock-in, and built for both solo developers and multi-team organisations.

Key Capabilities

  • Always-on monitoring at configurable 1-to-60-minute intervals
  • Instant downtime alerts via email and Google Chat webhooks
  • Millisecond-level response time analytics with trend charts
  • Role-based access - owner, admin, and viewer levels
Explore Pulseboard Get a Free Demo
Pulseboard Dashboard
3

AI Chatbot Platform

Chato —AI Chatbot for Sales & Support

Chato turns any website into a 24/7 AI sales and support agent in under two minutes. It crawls your site, builds a custom knowledge base, and deploys a latest GPT model-powered chatbot with a single line of embed code - no developer required.

Key Capabilities

  • Auto-trains on any URL in under 2 minutes - no manual uploads
  • Latest OpenAI Version semantic understanding - intent, not just keywords
  • Built-in lead capture - name and email collected before chat starts
  • One-line JavaScript embed - no plugins, no frameworks
  • Enterprise-grade security - High level authentication, bcrypt hashing, rate limiting, multi-tenant architecture
Explore Chato Get a Free Demo
Chato Dashboard

Not Sure Which Product Fits Your Business?

Our team can walk you through all three products and recommend the right starting point based on your team size, industry, and current toolstack. No pitch — just an honest conversation about what will actually help.

Talk to a Product Specialist

Available for teams in India, USA,
UK, Australia & UAE.

BUILT DIFFERENT

Why HMMBiz Builds Its Own Products

Most agencies resell third-party tools. HMMBiz builds its own — shaped by real feedback from 650+ businesses we already work with.

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Built In-House, Fixed In-House

When something doesn't work, the people who built it fix it — no middleman, no waiting on a vendor.

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AI at the Core, Not an Add-On

Every product is designed to remove a specific category of manual work — support, monitoring, or sales — using AI from the ground up.

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One Team. Global Clients.

Headquartered in Ahmedabad, India. Serving clients across USA, UK, Australia, and UAE. Product team and support team are the same people.

GOOD TO KNOW

Frequently Asked Questions

HMMBiz offers three in-house AI products: AiroDesk (help desk and customer support platform), Pulseboard (uptime and API monitoring), and Chato (AI chatbot for websites). Each product is independently usable and built entirely by the HMMBiz engineering team — not resold or white-labelled from third parties.
All three products are available as standalone tools. Businesses do not need to engage HMMBiz for any other service to access them. AiroDesk, Pulseboard, and Chato each operate independently and can be deployed without a broader HMMBiz engagement.
Chato is typically the fastest starting point for smaller businesses — it deploys in under two minutes and immediately adds automated sales and support capability to any website. AiroDesk suits teams already handling a meaningful volume of customer support requests. Pulseboard is recommended for any business that depends on website or API uptime as part of their operations.
AiroDesk has native Google Workspace integration — it ingests emails via Gmail, schedules callbacks on Google Calendar, and sends critical alerts via Google Chat. Pulseboard delivers downtime alerts to Google Chat via webhooks. Chato operates independently and embeds on any website regardless of the tech stack in use.
Yes. The three products are designed to complement each other. A business could use Chato to handle front-line website conversations, AiroDesk to manage tickets that require agent attention, and Pulseboard to monitor the infrastructure that both products run on. HMMBiz can help plan a combined setup.
Pulseboard is self-hostable by design. It runs on Node.js and SQLite, which means it deploys on your own server and your monitoring data never leaves your infrastructure. This makes it suitable for businesses with strict data residency or compliance requirements.
HMMBiz products are built around the specific needs of small to mid-sized businesses rather than enterprise feature bloat. They are leaner, faster to deploy, and directly supported by the team that built them. Because HMMBiz also runs a digital services business, product decisions are informed by real client operational feedback — not just market research.
HMMBiz products are actively used by businesses in India, USA, UK, Australia, and UAE. All three products support teams across time zones and are available globally.

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