Privacy Policy

When you use our services, you're trusting us with your information. We understand that this is a big responsibility and we work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Information covered by this statement

This Privacy Statement applies to the use and processing of personal information collected and used by certain members of HMMBiz. By using HMMBiz websites and mobile applications or otherwise providing your personal information to HMMBiz, you agree to the collection, use and sharing of your information in accordance with this statement.

Please read this Privacy Statement carefully and contact us if you have any questions.

Personal information is information, or any combination of separate pieces of information, that could be used to identify you.

Should you have any queries in respect of this statement or our use of personal data, please contact HMMBiz Data Protection Officer – Risk and Compliance Department at [email protected].

Information HMMBiz collects

We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content or use our mobile applications or other services; and information we collect about you from other sources.

Information We Collect directly from you

We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites or in our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

• Name
• Email address
• Postal address
• Username and password
• Telephone and/or Whatsapp number
• Date of birth Demographic information
• Payment information (such as a credit card) and bank account details
• Future communication preferences
• Telephone number and recordings when you call our customer service line

Information we collect when you visit our sites, view our online ads or promotions, or use our mobile applications or other services

We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or use our mobile applications or other services. The following are examples of information we may collect with these technologies:

Information about your device browser and operating system

• IP address
• Web pages you view
• Links you click
• HMMBiz emails you open

Information collected through Mobile Applications

When you download our mobile applications to your mobile device, we may also collect information that you provide. We also automatically collect information through our applications.

The following are examples of the types of information we may automatically collect through our applications:

• Marketing ID or similar identifier
• Information about your devices' operating system
• Information about the way you use the application

Your Choices about information collection through Mobile Applications

You can opt-out of continued information collection by our mobile application by deleting the application from your device.

Precise Location Data

Our mobile applications may collect precise location information from your device if you consent to the collection of this information. We may use third-party service providers to provide location services using the location data you provide. You may opt-out at any time to the continued collection of this information by adjusting the settings on your device.

Information HMMBiz collects from other sources

We may obtain information about you from other sources, including publicly available sources, such as the company house, social media platforms or referral agents, etc. Examples of information we may collect from other sources are:

• Name
• Postal address
• Email address
• Date of birth
• Income level
• Publicly-observed activities or information made available by you to the public, such as blogs, videos, internet postings, and user-generated content

How HMMBiz uses this information

We use the information we collect to provide you products, offers, and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other HMMBiz business operations. The following are examples of how we may use the information we collect:

• Answer your questions or respond to your requests
• Develop new products and services
• Enroll you in contests, programs, or offers that you request
• Create and manage your account
• Process payment for purchases or other services
• Protect against or identify possible fraudulent transactions
• Send you email and/or postal messages with information about HMMBiz brands and other content we think may be of interest to you
• Telephone you about HMMBiz's brands and other content we think may be of interest to you
• Develop and provide Marketing tailored to your interests, including interest-based marketing
• Personalise your experience on our websites by presenting products and information tailored to you
• Allow you to participate in social sharing on our websites
• Analyse the use of, and develop our products, services, and marketing
• Enforce our Terms and Conditions and otherwise manage our business

HMMBiz will only process your information in pursuance of our legitimate interest if we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfill your request.

Information sharing

We do not sell your personal information to marketers outside of HMMBiz. We share your personal information within HMMBiz and as described in this statement. We do not share personal information with marketers outside of HMMBiz unless you consent to such sharing, or as described within this statement.

Co-promotions with Carefully Selected Business Partners

We from time to time may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs, we will make clear at the point of collection that the information will be shared with HMMBiz and the participating business partner and ask for your consent as required by applicable laws.

Third-party service providers

We engage third-party service providers to perform a variety of business operations on our behalf and for us to meet compliance obligations. In so doing, we may share your personal information with them. We provide our service providers with only the personal information they need in order to perform the services we request, and we contractually require them to protect this information appropriately and not use it for any other purpose.

For example, we may rely on a 3rd party service provider to:

• Fulfill your service requests like process payments and other services on our behalf
• Host our sites and deliver our email or other communications
• Contact contest and promotion winners, or take other actions on our behalf
• Data analysis, sometimes combined with data from other sources and our systems, to send you communications
• Conduct research and analyse data to improve our products, services, and sites
• Perform other services that we request

Other situations

We may transfer or otherwise process your personal information:

• As part of the sale of an HMMBiz brand to another company
• When we have received your instruction to pass the sale of your property to another agent
• To protect, defend, or exercise the rights and property of HMMBiz (including enforcing our Terms and Conditions)
• When required by law and/or government authorities

Personal Information Retention Period

We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Aggregated and non-personal information

We share aggregated and/or anonymous information that does not identify you for HMMBiz business purposes. For example, we may disclose the number of visitors to HMMBiz sites or services.

Your communication options

We give you choices about how we communicate with you.

Email Communications

You can stop receiving promotional email messages from HMMBiz by following the opt-out instructions provided in any such message you receive.

Postal Mail

You can stop receiving promotional postal mail from HMMBiz by following the opt-out instructions that may be included within those communications.

You can also stop receiving promotional email or postal communication through this Privacy Statement.

Mobile Text Messages

We only send you promotional mobile text messages if you explicitly ask to receive these (you opt-in). You can stop receiving promotional text messages by following the instructions to opt-out provided within that text messaging program.

Telephone Marketing

We only send you promotional mobile text messages if you explicitly ask to receive these (you opt-in). You can stop receiving promotional text messages by following the instructions to opt-out provided within that text messaging program.

PLEASE NOTE: We will honor your request to stop receiving promotional email, text, and postal messages from HMMBiz as practicable. However, we may continue to send you service-related communications.

You and your information

To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you.

Access

We take steps to keep your personal information accurate. Many HMMBiz programs provide access to view or update the personal information you provided when you registered online.

Data Deletion

You can delete your HMMBiz online account at any time. This will erase any personal information in your account that we have about you. And it will mean any data about how you've used the online account will be made anonymous.

Deleting your online account won't delete any data you've shared with HMMBiz for reasons that aren't connected with your online account. If you wish us to erase your data which is unconnected with your online account, please contact us as described below and we will deal with your request as necessary under applicable law.

Other rights

To the extent provided by applicable law, you have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing), and to data portability. To exercise any of these rights, please contact us as described below.

Consent

Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us as described below. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.

Complaints

If you consider that we have processed personal data in violation of applicable law, please contact us as described below. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority.

Cookies and Other Technologies

HMMBiz and our third-party service providers use a variety of technologies to assess how our sites or mobile applications are used, to personalize your experience and to deliver to you marketing, including online content, tailored to your interests.

Cookies

A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers, or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings.

Other Technologies

In conjunction with gathering information through cookies, web beacons and Javascript, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.